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128 Troubleshooting
Table 16
Wireless handset status messages (cont’d.)
Message Description Action
•
Out of Range
Try getting closer to an AP.
Check to see if other handsets
are working within the same
range of an AP. If so, check
the ESSID of the handset.
•
Incorrect WEP settings
Verify that all the WEP settings
in the handset match those in
the APs.
• Incorrect Security settings
Verify that all the Security
setting in the AP.
No Net Found This indicates any of the
following:
(For the WLAN Handsets
6120/6140 only.)
•
No radio link
Verify that the AP is turned on.
• No ESSID—Autolearn not
supported (or) incorrect
SSID
Verify the SSID of the wireless
LAN and enter or Autolearn it
again, if required.
• AP does not support
appropriate data ranges
Check the AP configuration
against the AP Configuration
Note.
•
Out of Range
Try getting closer to an AP.
Check to see if other handsets
are working within the same
range of an AP. If so, check
the SSID of the handset.
•
incorrect WEP settings
Verify that all the WEP settings
in the handset match those in
the APs.
•
Incorrect Security settings
Verify that all the Security
setting in the AP.
No Net Found
xxxxxxxxxxxx yy
x...x = AP MAC address
yy = AP signal strength
Handset cannot find a suitable
AP; displays the MAC address
and signal strength of the best
nonsuitable AP found.
Check the AP and handset
network settings, such
as ESSID, (for the WLAN
Handsets 2210/ 2211/2212),
SSID (for WLAN Handsets
6120/6140), Security, Reg.
domain and Tx power.
Ensure that the APs
are configured per the
Configuration Note.
Try Site Survey mode to
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
NN43001-504 03.04 Standard
23 September 2008
Copyright © 2004–2008 Nortel Networks
.