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Table 16
Wireless handset status messages (cont’d.)
Message Description Action
Flash Config Error Handset internal configuration is
corrupt.
Perform the Restore
Defaults operation from the
administrator menu and
reprogram, or reprogram using
the Configuration Cradle.
Initializing The wireless handset is
performing a power-on
initialization.
None. This is informational
only.
Internal Err. # #
The wireless handset has
detected a fault from which it
cannot recover.
OE=Error while writing the Flash
(return handset to factory)
OF = No functional code (contact
Nortel Technical Support)
Record the error code so it
can be reported. Turn the
wireless handset off, and
then on again. If the error
persists, try registering a
different wireless handset to
this telephone port. If the error
still persists, contact Nortel
Technical Support and report
the error.
Invalid ID Info The VPN server did not
recognize this user.
Make sure that the local
ID (KEY ID) entered in the
handset matches the key
ID in the VPN server. For a
Contivity VPN server, the local
ID must match the username.
Multiple SVP Svr
yyy.yyy.yyy.yyy
y...y = WLAN IP Telephony
Manager 2245 IP address
Handset received responses
from multiple WLAN IP
Telephony Manager 2245 units;
displays the IP address of one
responding WLAN IP Telephony
Manager 2245.
Happens if the handset is
reconfigured to use a different
WLAN IP Telephony Manager
2245 and then powered-down
before the previous server
has had time to determine
that the handset is no longer
connected to it. The problem
usually corrects itself in about
30 seconds.
Must upgrade SW! Handset software is incompatible
with the hardware.
Download new software from
the Nortel site.
See “Software updates” (page
107).
Net Busy xxxxxxxxxxxx x...x = AP MAC address
Handset cannot obtain sufficient
bandwidth to support a call;
displays the MAC of the failing
AP.
Try call again later.
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
NN43001-504 03.04 Standard
23 September 2008
Copyright © 2004–2008 Nortel Networks
.