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Call tracking is another feature that is not specifically related to
QoS monitoring or fault monitoring, but that is important to solution
manageability. With this feature, you can:
• track calls that fit defined profiles and collect data for later trend
analysis
• monitor individual extensions in real time
•
have alarm notifications sent to pagers or workstations for calls that
fit specified profiles
Communication Server 1000 Telephony Manager can perform some
alarm-management functions and is a trap receiver for the voice products
it supports. It polls call servers, through SNMP, for additional alarms
that are not sent as traps. Alarms can be received from the CS 1000.
Communication Server 1000 Telephony Manager can display fault
information locally and also send the traps on to ENMS, Vivinet Manager,
or other management platforms.
Monitoring and reporting with NetiQ Vivinet Assessor, Vivinet
AppManager, and Vivinet Diagnostics
Vivinet Assessor is a Network Health Check and diagnostics tool. The
software also has a number of features for the ongoing monitoring and
reporting of issues. You can install Performance Endpoint agents on
laptops that have WLAN interfaces, to monitor the performance and quality
of the WLAN. Send this data to the Vivinet Manager for reporting and
analysis. You can configure the agents with a schedule for generating
VoIP traffic to run spot checks on the ability of the network to support VoIP
at required quality levels.
Vivinet AppManager is a product that can be purchased separately
and used in conjunction with Vivinet Diagnostics to provide detailed
service-level monitoring, reporting, and troubleshooting in a diverse
network environment.
For the CS 1000, Vivnet AppManager provides information about the
percentage of devices available versus unavailable, health of interfaces,
Voice Call Quality and QoS for Signaling Server, and Voice Gateway
Media Cards. AppManager also provides summary analysis for data loss,
jitter, latency, and R-Value.
Vivinet Diagnostics is a product that can be purchased separately and
used in conjunction with Vivinet AppManager. After Vivinet AppManager
receives a call-quality alert from a Nortel voice system such as a CS 1000
or BCM for a call in progress, AppManager generates an alert.
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
NN43001-504 03.04 Standard
23 September 2008
Copyright © 2004–2008 Nortel Networks
.