Polycom, Inc. 3
Contents
About This Guide .......................................................................................................... 6
Who Should Read this Guide? .............................................................................................. 6
Conventions Used in this Guide ........................................................................................... 6
Terms and Writing Conventions ......................................................................................................... 6
Information Elements .......................................................................................................................... 7
Typographic Conventions ................................................................................................................... 8
Get Help and Support Resources ......................................................................................... 9
Get Started ................................................................................................................... 10
About the Polycom CX5500 Unified Conference Station ................................................. 10
Use the CX5500 System with Microsoft Lync Client ........................................................................ 10
Use the CX5500 System as a Conference Phone ........................................................................... 11
Understand the CX5500 System Hardware ........................................................................ 12
Understand the Indicator Lights ........................................................................................................ 13
Connect the CX5500 System to a Computer ..................................................................... 14
Access the Web Configuration Utility ................................................................................ 15
Sign in to the CX5500 System with Lync ........................................................................... 15
Best Practices for Effective Camera Tracking ................................................................... 16
Use the CX5500 System with Microsoft Lync ........................................................... 17
Place a Video Call................................................................................................................. 17
Answer a Video Call ............................................................................................................. 17
Hang Up a Call ...................................................................................................................... 18
Adjust Audio and Video ....................................................................................................... 18
Use the CX5500 System as a Conference Phone ..................................................... 19
Navigate Phone Views ......................................................................................................... 19
Home View ....................................................................................................................................... 20
Lines View ........................................................................................................................................ 22
Active Call View ................................................................................................................................ 23
Calls View ......................................................................................................................................... 24
Understand Phone Icons and Status Indicators ............................................................... 25
Navigate Your Phone’s Interface ........................................................................................ 26
Enter Data and Update Fields ............................................................................................. 27
Use the Onscreen Keyboard ............................................................................................................ 28
Clean the Touchscreen ........................................................................................................ 30
Manage Calls on Your Phone .............................................................................................. 30
Place and End Calls ......................................................................................................................... 30