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Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide
Polycom, Inc. 65
Integrate with Microsoft Lync Server
Your system administrator can configure your phone to work with Microsoft Lync Server and
communicate with others using Microsoft Lync. From your phone, you can monitor the status of your
Microsoft Lync contacts. For more information on integrating with Microsoft Lync Server, refer to one of
the following documents available by navigating to your phone from the Polycom Business Media Phones
web page:
● For users: Using Polycom Phones in a Microsoft Lync 2010 Environment
● For administrators: Deploying Polycom UC Software for Use with Microsoft Lync Server
Broadcast Messages Using Group Paging
The Group Paging feature enables you to make pages—one-way audio announcements—to users
subscribed to a page group. Your system administrator can define up to 25 paging groups for Group
Paging. Your system administrator can assign a label to each group or channel that easily identifies the
phones in the group or channel, such as All, HR Dept., Shipping Staff, or Executives.
Each group or channel has one of the following priorities:
● Normal By default, broadcasts sent to Groups/Channels 1 to 23 are considered Normal
broadcasts. If two users begin a broadcast on the same group/channel at the same time, the phone
with the lower serial number continues to transmit while the other phone enters the receiving state.
By default, all phones are configured to receive broadcasts sent to Group/Channel 1.
● Priority By default, broadcasts sent to Group/Channel 24 are considered Priority broadcasts. A
Priority broadcast interrupts Normal broadcasts or active calls. All phones receive Priority
broadcasts unless Do Not Disturb is enabled. Phones play Priority broadcasts at the phone’s
current audio level.
● Emergency By default, broadcasts sent to Group/Channel 25 are considered Emergency
broadcasts. An Emergency broadcast interrupts Normal broadcasts, Priority broadcasts, and active
calls and plays out at near maximum volume even if Do Not Disturb is turned on.
Group Paging Mode
Your administrator can enable your phone to operate in a broadcast mode called Group Paging mode. In
this mode, you can broadcast one-way announcements to a specified group of phones, called a paging
group. In Group Paging mode, users must subscribe to paging groups to send and receive pages.
Send and Receive Pages
To send and receive pages, you need to subscribe to certain paging groups. By default, you are
subscribed to paging groups 1, 24, and 25. This means that you can send and receive pages to paging
groups 1, 24, and 25.
Send Pages
When you send a group page, it is automatically sent to paging group 1. This is your default paging
group. Note that you cannot send a Page-mode page while you are in an active call.