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Administrative Tasks
When your phone is unable to operate properly, you may have to investigate or troubleshoot issues. To
solve issues, your administrator may ask you to restart your phone, update the phone’s configuration, or
test phone hardware. This chapter shows you how to perform these tasks.
Investigate Phone Warnings
When your phone is unable to perform certain tasks, a warning icon displays in the status bar, as
displayed next. Each time your phone has a warning that you haven’t viewed, the Warning icon displays.
The icon also shows a counter indicating the number of warning messages you have. Tap the icon to
automatically view the messages.
To view a detailed list of phone issues:
● From Home view, tap Settings > Status > Diagnostics > Warnings.
The Warnings screen displays, as displayed next, listing any phone issues.
After you view the phone warnings, tap Clear Icon to remove the warning icon from the status bar.
However, the warning still displays in the Warnings list until the phone issue is fixed.
Restart the Phone
Your system administrator may ask you to restart your phone if your phone malfunctions or to assist in
troubleshooting.