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NetEngine IAD User Guide
Troubleshooting and Diagnostics 261
To perform a specific test, type the option and proceed to the
corresponding section.
Performing a Dialup Test
The dialup test verifies the operational status of each telephone station by
allowing the user to dial another POTS phone on the IAD, by dialing the
port number.
To perform a dialup test:
1. Type D on the POTS Diagnostics menu to select Dialup Test.
2. The IAD displays this prompt:
Dialup test mode...
Pick up any handset and dial the number of the line
you want to test
Take the selected handset offhook, listen for dial tone and dial the port
number. Hang up after a successful connection. The IAD reports the
status of each action:
Line 1 off-hook
Line 1 hung up
Line 5 off-hook
Line 5 hung up
Press Escape to terminate the test. The IAD terminates the test and
displays the menu.
Performing a Hotline Test
The hotline test allows line-to-line telephone connections on a single IAD,
without requiring a gateway connection on the WAN port.
To perform a hotline test:
1. Type H on the POTS Diagnostics menu to select Hotline Test.
2. The IAD displays the following prompt:
Perform an all-lines test? (Y or N):
Type Y to enable automatic line connection. The IAD informs you the
test has started. Proceed to step 6.
—or—
Type N to connect two specific ports.
3. The IAD prompts you for the first port.
Type the port and press Enter.
4. The IAD prompts for the second port.
Type the port and press Enter.
5. The IAD informs you that the lines are connected and the test is
started:
Lines 1 and 2 are connected together
NOTES
Pots diagnostics are intrusive tests. Any active calls will be
terminated. You should terminate all voice gateway activity
prior to continuing with any POTS diagnostic testing.
The Infineon CODEC test is reserved for Verilink use only