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2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures
2.2 Troubleshooting Flowchart
Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures
to execute. Before going through the flowchart steps, verify the following:
Ask the user if a password is registered and, if it is, ask him or her to enter the
password.
Verify with the customer that Toshiba Windows XP Home Edition or Windows XP
Media Center Edition is installed on the hard disk. Non-Windows operating systems
can cause the computer to malfunction.
Make sure all optional equipment is removed from the computer.
2-2 QOSMIO F10 Maintenance Manual (960-498)