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Chapter 7: Troubleshooting
❖
7-13
Memory Check
Please Wait...
Memory Check
was invoked from the Test Menu. See
“Test Menu Functions”
(page 3-64)
.
The printer resets upon completion.
ACTION: None
Memory Failure
Service Required
Printer controller memory has failed; printing cannot resume.
ACTION:
• Perform a
Memory Check
(page 3-66) to see if you can locate the problem.
• Try powering OFF [0] the printer then ON [1] again.
If the problem persists, contact your dealer or Xerox / Rank Xerox.
Mid. Tray Empty
The middle tray does not contain paper.
ACTION: Load paper into middle tray.
Mid. Tray Out
The middle tray has been removed or is not properly inserted.
ACTION: Insert middle tray.
Middle
Middle tray needs paper.
ACTION: The message on the bottom line advises what size paper to load. Either
load that size, or press
Enter
Middle-Lower
Middle or lower tray needs paper.
ACTION: The bottom line advises what size paper or envelope to load. Either load
that size or press
Enter
NV Memory Fail
Service Required
Nonvolatile memory in the printer engine or controller has failed; printing cannot
resume.
ACTION: Contact your dealer or Xerox / Rank Xerox.
Offline _/_
Printer is offline, not in menu mode, and without any fault conditions.
Offline does not mean the printer is disconnected from the computer. It means
page formatting and printing are halted.
ACTION: To put the printer online, press
Online
Online ___
Printer is online and either processing data or ready to accept print jobs.
ACTION: None
Figure 7.2 Control Panel messages
(continued)
Message
Description/Action
WUG-CH07 Page 13 Black,Red,Cyan Wednesday, January 25, 1995 3:45 PM