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10 Problem Solving
164
Problem Solving
10
Problems during Copying
The following helps you solve problems encountered during copying.
Symptoms Check Remedy
Copy does not
print at the
desired size.
Did you select the original
size series properly?
Select the original size series properly to
match with the original size.
Refer to "Size Series Settings for Originals"
(P.31).
Did you select the media
size series properly?
Select the media size series properly to
match with the media size.
Refer to "Media Settings" (P.39).
Is the original at the correct
position?
Load the original correctly.
Refer to "Step 3 Scanning the Original" (P.43).
Is the original guide at the
correct position?
Correctly set the original guides.
Refer to "Step 3 Scanning the Original" (P.43).
Is the original folded or
bent?
Straighten and properly reset the original.
Refer to "Step 3 Scanning the Original" (P.43).
Original does not
feed into the
original feeder.
Is the original too small? The minimum size of the original that can
be fed is the width 182mm and the length
210mm.
Refer to "Usable Originals" (P.30).
Unable to copy
using the manual
feed tray
(Bypass).
Is the paper media loaded in
the manual feed tray at the
correct position?
Correctly select the paper media.
Refer to "Using the Manual Feed Tray
(Bypass)" (P.36).
Original is often
jammed.
Is the original in good
condition?
Insert a usable type of original.
Refer to "Usable Originals" (P.30), "Step 3
Scanning the Original" (P.43).
Is the original too small or
too thick?
The minimum size of the original that can
be loaded is the width 182mm and the
length 210mm. Some thick originals may
require removal of the front return guides.
Refer to "Usable Originals" (P.30).
A corner of the
original is folded.
Is the original curled? Flatten out the curl and set the original
again.