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Managing the AMASS File System
6-00028-01 Rev A Troubleshooting Tools -3
AMASS Appears Hung
There is no AMASS activity, including:
• All drives in all libraries are inactive
• All volumes are inactive
To correct, perform the following steps:
Step 1. Log in as root.
Step 1. Run amass_tests script to identify storage device
hardware problems or AMASS problems. For more
information, see “amass_tests” on page 4-12.
Step 2. If amass_tests hangs or if a problem was not
identified, change to the tools directory and print the
/usr/amass/tools/typescript file.
Also, print the output for the following two scripts:
• amass_log
• amass_snap
For information on these scripts, see the "Utility
Reference" chapter.
Step 3. For help in reading these files, see “Prepare to
Contact Technical Support” on page -32.
# su root
# cd /usr/amass/tools