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Managing the AMASS File System
-26 Troubleshooting Tools 6-00028-01 Rev A
Command Gives Unexpected Results
A command gives an unexpected result.
To correct, perform the following steps:
Step 1. Log in as root.
Step 2. Use the quedisplay utility to make sure the
command is showing up in the queue. For more
information on this utility, see “quedisplay” on
page 4-45.
Step 3. Use the amass_log script to display the system log
messages. For more information on this script, see
“amass_log” on page 4-7.
Make sure the messages being looked at are for the
current time period. Review prior messages to
determine if any errors indicate the cause of the
problem. For additional information regarding
messages, refer to Errors and Corrective Action.
Step 4. After performing corrective action, try the command
again.
Step 5. If the problem persists or if the cause can not be
determined through the system log, run the
amass_tests script. For more information on this
script, see “amass_tests” on page 4-12. Check the
script output for recommended corrective action.
Step 6. After performing the corrective action, try the
command again.