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Managing the AMASS File System
-16 Troubleshooting Tools 6-00028-01 Rev A
AMASS Does Not Start
AMASS does not start.
To correct, perform the following steps:
Step 1. Log in as root.
Step 2. Use the amass_log script to display the system
log messages. For more information on this script,
see “amass_log” on page 4-7.
Make sure the messages being looked at are for the
current time period. Review prior messages to
determine if any errors indicate the cause of the
problem. For additional information regarding
messages, refer to Errors and Corrective Action.
Step 3. After performing corrective action, start AMASS
using amass_start. For more information on this
script, see “amass_start” on page 4-10.
Step 4. If the problem persists or if the cause can not be
determined through the system log, make sure the
library is properly connected and run the
install_tests script. For more information on
this script, see “install_tests” on page 4-16. Check
the script output for recommended corrective action.
Step 5. After the corrective action has been performed, start
AMASS using the amass_start script. For more
information on this script, see “amass_start” on
page 4-10.
Step 6. If the problem persists, see “Prepare to Contact
Technical Support” on page -32.