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Mac mini (Mid 2010) Symptom Charts — Startup and Power 26
2010-08-03
2. Activity related shutdowns:
Reset SMC and PRAM and
verify that shutdown issue still
happens.
Yes Check with booting from
known-good bootable drive:
go to step 3
No Shutdown cause was related
to SMC or Pram programmed
shutdown settings or
corruption, and was resolved
by reverting them to default
settings.
3. Boot from a known-good
bootable drive (external
bootable drive or similar
system set as FireWire Target
mode) , verify that shutdown
issue still happens.
Yes Go to step 4
No Shutdown events do not
happen on known-good OS.
Reinstall Mac OS on customer
hard drive, update OS with
latest version and check if any
rmware update is available.
4. Hardware-related shutdowns:
Run the latest available service
diagnostics and verify if a
sensor failure is reported.
Yes -If a Temperature or a Fan
sensor failure is reported, go
to step 5
-If a Voltage or a Current
sensor failure is reported,
replace logic board.
M23
No Setup ASD to loop test suite
for burn in tests and go to
step 5. If no failure is found
after burn in tests, return unit
to customer for no failure
found.