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Mac mini (Mid 2010) Symptom Charts — Mass Storage 55
2010-08-03
Deep Dive
Check Result Action Code
1. Disconnect hard drive and
optical drive (or second hard
drive) cables from logic board,
and startup computer to
determine if noise is caused by
the computer fan.
Yes Go to Fan Failures/Thermal
issues symptom ow.
No Go to step 2
2. If an optical drive is present,
reconnect optical drive cable to
logic board, insert the Mac mini
Install DVD in optical drive and
startup computer to verify if
noise is caused by optical drive.
Yes Go to Optical Drive Noisy
symptom ow.
No Go to step 3
3. Reconnect hard drive cable
on logic board and boot from
original Mac mini Install DVD
inserted in internal optical
drive (or in the optical drive
of another computer setup in
Target Disk Mode) or from an
external drive with Mac OS
10.6.3 and run Disk Utility. Verify
that user hard drive is available
for Disk Utility to repair.
Yes Go to step 4
No Go to Drive not recognized/
mount symptom ow.
4. Run Disk Utility ‘Repair Disk’
function and verify that it
completes successfully.
Yes Go to step 5
No Go to step 6
5. Re-start the computer. Verify
whether the noise is still
present.
Yes Go to step 6
No Data error issue resolved by
Disk Utility. Return system to
user.
6. Erase disk and reinstall Mac OS
using original Mac mini Install
DVD. Verify whether the noise is
still present.
Note: Make sure data has been
backed up before erasing hard
drive.
Yes Replace hard drive. Go to
step 7.
No Data error issue resolved by
Disk Utility. Return system to
user.