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Mac mini (Mid 2010) Symptom Charts — Mass Storage 62
2010-08-03
6. Test write data to compatible
CD and DVD media. Verify
burned media is recognized
and reads reliably.
Yes Issue resolved.
No Issue may be media -related.
Check other sources of media
on computer, and check
suspected media on other
similar Mac mini model.
Optical Drive Not Performing to Specications
Quick Check
Symptoms Quick Check
Optical Drive Not Performing to
Specications
• Read or write speeds slower
than expected
1. Test optical media in another drive of the same
type in same type of computer to rule out media
issue.
2. For Write issues, check with known-good media
that performs well in another computer and drive
of the same type.
3. Check both CD and DVD media types. If only one
type of media is producing errors, you may have
a laser issue.
Deep Dive
Check Result Action Code
1. Test both CD and DVD media.
Can drive read both CD media
and DVD media?
Yes Go to step 6
No Drive has a laser issue if only
one media is read. Replace
the optical drive.
If both types of media fail, go
to step 3
J03