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Mac mini (Mid 2010) Symptom Charts — Mass Storage 59
2010-08-03
Optical Drive Won’t Accept/Eject Media
Quick Check
Symptoms Quick Check
Drive Won’t Accept Media
Drive Won’t Eject Media
• Cannot insert a disc into the
drive
• Cannot eject a disc placed into
the drive
1. Use Apple System Proler Serial-ATA section to
see if the optical drive appears. If not see Optical
Drive not recognized.
2. Restart computer and hold down mouse button
or keyboard eject key to cycle optical drive.
3. Inspect optical drive slot for obstructions
Deep Dive
Check Result Action Code
1. Verify that optical drive is listed
in the System Proler device
tree for Serial-ATA devices.
Yes Optical drive communicating
with logic board. Go to step 5.
No Logic board not
communicating with optical
drive. Go to step 2
2. Remove bottom cover,
disconnect AirPort antenna and
remove shield, disconnect and
remove fan and cowling, then
check the optical drive ex
cable on logic board. Visually
inspect connectors for any
debris, damage or bent pins.
If no damage, reseat optical
drive ex cable on logic board,
reinsert logic board and verify
that optical drive is listed in the
Serial-ATA section of the Apple
System Proler?
Yes Go to step 5.
No Replace optical drive cable
and retest. If still not visible in
System Proler go to step 3
X03
3. Connect a known-good optical
drive and ex cable to logic
board. Verify that known-good
optical drive is listed in the
System Proler device tree.
Yes Go to step 4.
No Suspect logic board. Go to
step 7