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Issue 1 October 2003 11
Preface - About This Document
This document focuses on installing Avaya Computer Telephony software and provides
you with:
● Guidelines for using the online Avaya Computer Telephony documents (Preface, see
"Using the Avaya Computer Telephony Documents" on page -19)
● An overview of Avaya Computer Telephony (Chapter 1: Learning About Avaya
Computer Telephony)
● Procedures for implementing Avaya Computer Telephony by administering the switch
and installing the Avaya Computer Telephony software (Chapter 2:
Administering the
Switch, Chapter 3: Installing Avaya Computer Telephony Server Software, and Chapter
4: Installing Avaya Computer Telephony TSAPI Client Software)
● A description of the software and tools that Avaya Computer Telephony provides for
developing CTI based applications (Chapter 5:
Using CVLAN, Chapter 6: Installing
JTAPI Client Software, Chapter 7: Using the JTAPI SDK, and Chapter 8: Using the
TSAPI SDK
Reason for Reissue
This document is reissued to reflect changes associated with configuring Avaya Computer
Telephony in firewall environments that use Network Address Translation or port
redirection.