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Document Organization
Issue 1 October 2003 13
● Chapter 4: Installing Avaya Computer Telephony TSAPI Client Software
Use this chapter for both planning and completing the tasks associated with installing
the Avaya Computer Telephony client software. The planning tasks in this chapter
involve determining an effective method for loading multiple clients.
● Chapter 5: Using CVLAN
Use this chapter only if you intend to use a CVLAN (CallVisor PC Local Area Network)
application.
● Chapter 6: Installing JTAPI Client Software
Use this chapter completing the tasks associated with installing the JTAPI Client
software.
● Chapter 7: Using the JTAPI SDK
Use this chapter to become familiar with the Java Telephony Application Programing
Interface (JTAPI) toolkit that is provided on the Avaya Computer Telephony CD ROM.
● Chapter 8: Using the TSAPI SDK
Use this chapter to become familiar with the Telephony Services Application
Programing Interface (TSAPI) toolkit that is provided on the Avaya Computer
Telephony CD ROM.
● Appendix A: Avaya Computer Telephony Installed Files
Use this appendix to determine the locations of files installed by Avaya Computer
Telephony.
● Appendix B: Administering CTI Links for Definity G3PD
Use this appendix as supplementary information for Chapter 2 (in the context of the
DEFINITY G3 PBX Driver or “G3PD”).
● Appendix D: Pre-Release 11 Link Administration Instructions
Use this appendix only if you are migrating from a NetWare Telephony Server to a
Windows NT, Windows 2000, or Windows XP based server.