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126 Canon BJC-8500 User’s Manual
Problem : A3, B4 large-size paper skews or jams in sheet
feeder.
At high humidity large paper like A3 or B4 size paper may skew or jam dur-
ing feeding from the sheet feeder.
1
Load fewer sheets in the sheet feeder.
2
Lower the paper rest and let the loaded sheets hang over the back of
the sheet feeder.
3
Restart the print job and try again.
Follow these guidelines for storing and handling print media:
■ Avoid using the printer in high humidity. Use the printer in a loca-
tion subject to 10% to 90% relative humidity with no condensation.
■ Do not remove paper or other media from its protective packaging
until you are ready to load it in the sheet feeder or paper cassette.
■ Store partially used packets of paper in their original packing.
Poor print quality
Problem : Excessive curl in printed sheets.
If the printed sheets are excessively curled as they come out of the printer,
remove each sheet from the paper output tray as it is ejected from the print-
er.
1
A large amount of ink can cause media to curl. If the print job requires
using a large amount of ink, use High Resolution Paper HR-101.
2
If you are loading High Resolution Paper HR-101, make sure the stack
is loaded correctly. Only one side of High Resolution Paper is coated
for printing. The print surface is the whiter side. (☞ 55)
3
Lower the Intensity setting on the Colour tab in the printer driver to
reduce the amount of excess ink. For details, see the Windows Print
Guide or the Macintosh Print Guide.