134 Canon BJC-8500 User’s Manual
■ Setting the stack in the direction of the curl
If you are using Plain Paper you can print on either size of the sheet.
If the stack is curled slightly, lock the stack with the curl up.
■ Removing the curl
If you are using a print media with only one printing side, try to
remove the curl before loading.
■ Changing orientation
If you load paper in the Landscape orientation (horizontally) and
printed pages curl, try loading the paper in the Portrait orientation
(vertically).
To avoid misfeeds, paper jams, and poor print quality, avoid using
paper that is curled or wrinkled.
Problem : Ink on the printed surface of the page is
smeared.
1
If you are printing on Plain Paper, lower the Intensity setting in the
printer driver. For details, see the Windows Print Guide or the
Macintosh Print Guide.
2
Make sure the top, bottom, left, and right margin settings in the soft-
ware application are within the recommended printing area for the
media you are using. (☞ 57) Printing beyond the recommended print-
ing area can cause ink to smear.
Page content, format, layout
Problem : Printout is not what you expected.
If you see bizarre, random characters on the printed sheets, the interface
cable may be loose or the printer is not receiving the correct data from the
computer.
1
Shut down the print job. Turn off the printer and turn off the comput-
er. Turn on the printer and computer.
2
Make sure you have selected the correct printer for the print job.
3
Make sure you have installed the correct printer driver. (☞ 47)
Printing surface