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Troubleshooting 137
Troubleshooting
5
If you are using an IBM compatible PC and if the time-out error occurs
again, add the following line to your AUTOEXEC.BAT file:
MODE LPT1,,P
This sets an infinite retry on the parallel port LPT1. For details about
modifying your AUTOEXEC.BAT file, see your Windows Print Guide.
Problem : Printing job halts before completion
1
Check the interface connections at the back of the printer and at the
computer and make sure they are secure.
-or-
If the computer and printer are not directly connected (if they are con-
nected through a switching device, or network, for example), connect
the computer and printer directly.
2
Check the power connection. Avoid connecting the printer power cord
to a power outlet shared by other office equipment or machinery.
3
Make sure the Paper Size setting in the software application and print-
er driver matches the size of the media you are using. For details, refer
to your software application manual or the Windows Print Guide or the
Macintosh Print Guide.
4
If you are using Windows, check the printer driver installation and
make sure that the WPS driver is not installed on the same port as the
BJC-8500. If the WPS driver is installed on the same port as the BJC-
8500 driver, disable the WPS driver temporarily by assigning it the
FILE port, or delete the WPS driver.