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Cause Corrective Action
Remove the foreign object from the
Media Take-up Sensor path. Arrange
the Basket Cloth and Basket Rod so
they do not interfere with the Media
Take-up Sensor.
The Media Take-up Sensor cord is not connected to the Right Media Take-
up Unit correctly.
Reconnect the Media Take-up Sensor
cord as follows.
1. Turn the printer off.
2. Disconnect
the Media Take-up Sen-
sor cord from the Right Media Take-
up Unit and reconnect it firmly, all
the way in.
3. Turn the printer on.
(See "Using the Media Take-up
Unit.")
→P.754
If the Media Take-up Unit continues ro-
tating, contact your Canon dealer for as-
sistance.
The size of clear film cannot be detected
Cause Corrective Action
The Platen is soiled with ink or other substances. Open the Top Cover and clean the entire Platen.
(See "Cleaning Inside the Top Cover.") →P.837
Troubleshooting
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Problems Regarding Paper
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The size of clear film cannot be detected iPF815
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