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The printer stops during a print job
An error message is shown on the Display Screen ......................................................................................... 865
The printer ejects blank, unprinted paper ........................................................................................................ 865
An error message is shown on the Display Screen
Status Corrective Action
An error message is displayed during printing. Check the error message and take action as necessary.
(See "Error Messages →P.891 .")
The last portion of roll paper was used during a print job,
and paper could not be advanced because the trailing edge
is taped to the roll.
Remove the used roll and insert a new roll.
(See "Removing the Roll from the Printer.") →P.634
(See "Removing the Roll Holder from Rolls.") →P.637
(See "Loading and Printing on Rolls.") →P.3
The printer ejects blank, unprinted paper
Status Corrective Action
The leading edge of the roll paper
was cut to straighten it.
This operation is normal.
The printer cuts the leading edge of the roll to straighten it and ejects the scraps
when Trim Edge First in the printer menu is On or when Trim Edge First is
Automatic and the leading edge is slanted. The printer is ready to print after this
initial preparation.
When Off is selected under Trim Edge First, the edge is not cut and scraps are
not removed.
The Printhead nozzles are clog-
ged.
Print a test pattern to check the nozzles and make sure the Printhead is in good
condition for printing.
(See "Checking for Nozzle Clogging.")
→P.817
Clean the Printhead if the nozzles are clogged.
(See "Cleaning the Printhead.") →P.819
A print job was received from an
incompatible printer driver.
Use the correct imagePROGRAF printer driver for the printer and try printing
again.
The printer has received print data
that includes HP RTL commands
when Auto Rotate is On.
Set Auto Rotate to Off before attempting to print again.
(See "Main Menu Settings.") →P.722
The printer is damaged. Contact your Canon dealer for assistance.
Troubleshooting
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The printer stops during a print job
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iPF815 An error message is shown on the Display Screen
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865
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