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1-6 Before You Begin Chapter 1
Customer Support
Your Canon MultiPASS 1000 is designed with the latest technology
to provide trouble-free operation. The warranty information at the
back of this User’s Guide describes Canon’s limited warranty for its
products. Be sure to read this warranty information.
If you encounter a problem, try to solve it by referring to the
information in Chapter 14, Troubleshooting. If you cannot solve the
problem, contact Canon’s Consumer Information Center (see below).
If you think your Canon MultiPASS 1000 needs servicing, call the
Consumer Information Center to locate the Canon Authorized
Service Facility (ASF) nearest you. Only a Canon ASF will do
warranty service.
N
You must have your sales receipt for warranty service.
Canon U.S.A.
Canon provides customer support and service for all Canon
products. If you have any questions regarding your new
MultiPASS 1000, call:
Canon U.S.A. Consumer Information Center
1-800-828-4040
Consumer information is available Monday through Friday, from
9 A.M. to 6 P.M. Eastern Standard Time (EST), except holidays.
For CompuServe
®
users, Canon U.S.A. provides support via the
Canon Forum. Simply type GO CANON at any CompuServe
prompt.
Canon Canada
The following Canon Information and Service Centers are located
in Canada:
Western Canada Quebéc & Maritime Provinces
2828 16th Street, N.E. 10652 Côte de Liesse
Calgary, Alberta T2E 7K7 Montreal, Quebéc H8T 1A5
Telephone: 403-291-4350 Telephone: 514-631-8821
Ontario
6390 Dixie Road
Mississauga, Ontario L5T 1P7
Telephone: 905-795-2146