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14-4 Troubleshooting Chapter 14
3. Close the printer cover.
4. Press STOP.
Removing Jammed Paper from the Bottom of the
MultiPASS 1000
If you have looked in both the paper cassette area and the printer
area and have not been able to locate the jammed paper, follow
these steps:
1. Remove the paper cassette and the document supports from
the MultiPASS 1000.
2. Hold the front of the MultiPASS 1000 and carefully tilt it back.
3. Notice the opening on the bottom of the unit.
❏ If the paper is jammed in this opening, remove it now.
4. Carefully lower the MultiPASS 1000.
5. Replace the paper cassette and the document supports.
6. Press STOP.