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448 Understanding Printer Messages
031-579 Invalid FTP subdirectory path. Select Close, or wait for 60 seconds for the printer to recover. Check if
storage location is correct.
031-580 Failed to obtain a file or folder name of the FTP server. Select
Close, or wait for 60 seconds for the printer
to recover. Check server access right.
031-581 FTP scan file or folder name limit exceeded. Select
Close, or wait for 60 seconds for the printer to recover.
Change file name and forwarding destination folder, or move or delete file in forwarding destination folder.
031-582 Unable to write a scan file to the FTP server location. Select
Close, or wait for 60 seconds for the printer
to recover. Check if the file name you specified can be created in storage location. Check if storage location
has free space.
031-584 Unable to create a scan folder on the FTP server. Select
Close, or wait for 60 seconds for the printer to
recover. Check if the folder name you specified can be created in storage location. Check if the folder that
has the same name as the one you specified already exists.
031-585 Unable to delete a file on the FTP server. (DEL command failure.) Select
Close, or wait for 60 seconds for
the printer to recover. Check server access rights.
031-587 Unable to delete a folder on the FTP server. (RMD command failure.) Select
Close, or wait for 60 seconds
for the printer to recover. Check server access rights.
031-588 Unable to write a file to the FTP server location. Select
Close, or wait for 60 seconds for the printer to
recover. Check if storage location has free space.
031-590 Job canceled. Select
Close, or wait for 60 seconds for the printer to recover. Change the file name that
already exists on FTP server.
031-594 FTP transfer type error. (TYPE command failure.) Select
Close, or wait for 60 seconds for the printer to
recover. Try the same operation again. Contact customer support if this failure is repeated.
031-595 FTP data port error. (PORT command failure.) Select
Close, or wait for 60 seconds for the printer to
recover. Try the same operation again. Contact customer support if this failure is repeated.
031-598 FTP append data error. (APPE command failure.) Select
Close, or wait for 60 seconds for the printer to
recover. Check if the printer has access rights to append data to the FTP server. Check if server supports
FTP append command.
031-599 FTP rename file error. (RNFR command failure.) Select
Close, or wait for 60 seconds for the printer to
recover. Check if the printer has access rights to rename data on the FTP server. Check if server supports
FTP rename command.
033-513 Select
Close, or wait for 60 seconds for the printer to recover. Try the following:
• Print the received fax, or wait for a while until sending a fax is completed.
• Print the fax job stored using the Secure Receive feature.
For more information about the Secure Receive feature, see "Using the Secure Receiving Mode."
033-527 Select
Close, or wait for 60 seconds for the printer to recover. Wait for a while until the printer is not busy,
and try again.
033-528 Select
Close, or wait for 60 seconds for the printer to recover. Check the available time period for the
FAX, and try again.
033-762 Select
Close, or wait for 60 seconds for the printer to recover. The printer rejects faxes sent from
unwanted numbers. For more information, see "Junk Fax Setup."
033-788 Select
Close, or wait for 60 seconds for the printer to recover. Try the following:
• Remove the received fax, or wait for a while until sending a fax is completed.
• Print the fax job stored using the Secure Receive feature.
For more information about the Secure Receive feature, see "Using the Secure Receiving Mode."
Error-Code What you can do