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540 Troubleshooting Guide
Ghosting
Light-induced fatigue
Action Yes No
1 Locate the cause of the problem using the Ghost Configuration Chart.
a
Launch the
Tool Box
, and click
Chart Print
on the
Diagnosis
tab.
b
Click
Ghost Configuration Chart
.
The Ghost Configuration Chart is printed.
Is the type of the problem identified?
Proceed to the action
corresponding to the
type of ghosting.
Positive ghost - 2a
Negative ghost - 2b
Contact Dell.
2a Replace the drum cartridges.
a
Replace the drum cartridges. See "Replacing the Drum Cartridges."
b
After you replace the drum cartridges, click
Chart Print
on the
Diagnosis
tab.
c
Click
Ghost Configuration Chart
.
The Ghost Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
2b If you are using non-recommended print media, use the print media
recommended for the printer.
Does this solve your problem?
The task is complete. Go to action 3.
3 Adjust the transfer bias.
a
On the operator panel, press the
(Information)
button and
select the
Tools
tab
→
select
Admin Settings→
Maintenance→ Adjust Transfer Belt Unit
.
b
Select
K Offset
or
YMC Offset
, and then decrease the value.
c
Launch the
Tool Box
, and click
Chart Print
on the
Diagnosis
tab.
d
Click
Ghost Configuration Chart
.
The Ghost Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.