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HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
4-2
LCD Messages
Important: The procedures in this section apply for the HDP600/HDP600-LC and
HDP600 CR100/HDP600-LC CR100.
The LCD display shows the current status of the Printer. Refer to the cause and solution
tables in this section for all possible LCD messages. (Note: These tables display the LCD
messages in alphabetical order. If the LCD message is communicating an error or requires
an action, these tables will also offer a solution to what should be done.)
Reviewing LCD Messages
Message Cause Solution
Cancel Prompt
Cancel the current print job or all
jobs in memory.
Check Cards Error The Card Hopper is
either empty or there was
an error while feeding a
card.
Add cards or check for an error.
Press RESUME to retry. See
Resolving a Card Hopper Empty
Error .
Unable to Feed Error The Printer was unable
to feed a card from the
Card Hopper.
Check the following, then press
RESUME to continue.
• Verify the card thickness setting
is set to the thickness of your
cards.
• Clean the in-feed Rollers.
• Verify your cards are within the
Printers accepted card size
range.
• Be sure the cards are not
sticking together.
Card Hopper Jam The Card Hopper is
jammed.
Clear the jam.
Continued on the next page