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HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
4-10
Reviewing LCD Messages (continued)
Message Cause Solution
Communication Error The Printer is not able to
communicate with the host PC.
Printer to PC communication has
been disabled.
Verify that you are using
an appropriate print cable.
Reboot the PC and the
Printer to restore
communication.
Ribbon is out! The print Ribbon has run out.
Install a new Ribbon and
press RESUME to
continue or CANCEL to
reset.
Print Ribbon not
installed.
The print Ribbon is not installed.
Install a Ribbon and press
RETRY or press IGNORE
to continue with no Ribbon
installed.
Ribbon Release
Timeout Error
There is a problem with the Ribbon
release timeout function.
Cancel the print job and
try again. If the problem
persists, call for technical
assistance.
Smart card Encoder
not installed.
The Smart Card Encoder is not
properly installed.
Upgrade Required:
LAM
The Laminator Module needs its
Firmware upgraded.
Upgrade the Laminator
Firmware as directed by
the Maintenance section
of the User’s guide.
Wrong Ribbon The print Ribbon installed in the
Printer does not match the Ribbon
type selected in the Printer driver.
Change either accordingly.
Press RESUME to
continue or CANCEL to
reset the Printer.