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RESTRICTED USE ONLY Fargo Electronics, Inc.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
13-1
Section 13: Fargo Technical Support
Important: The procedures in this section apply for the HDP600/HDP600-LC and
HDP600 CR100/HDP600-LC CR100 Card Printers.
The purpose of this section to provide the User with an efficient, step-by-step procedure to
be used when contacting Fargo Technical Support as needed for the HDP600.
Contacting Fargo Technical Support
Step Procedure
1 Read the suggested Sections of the Technical Service and Maintenance
Manual in order to troubleshoot the Card Printer.
As needed, contact the Fargo Technical Support Group by phone at
(952) 941-0050 or by fax at (952) 941-1852 for additional, technical
assistance.
OR
Contact Fargo Technical Support via the Web:
http://www.fargo.com/tech_support/contact_tech_support.asp
2 Position a phone near the Printer and Computer so Fargo technicians can
help to help troubleshoot the Printer(s).
3 Please have a self-test and a sample card ready when calling Fargo
Technical Support.