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106 Chapter 9 Troubleshooting the printer
EN
Door open, media out, no toner
cartridge, or media jam
The printer is in an error state
that requires operator
intervention or help.
Check the following:
●
The toner door is completely closed.
●
Media is loaded. See Loading media into
the input trays for instructions.
●
The toner cartridge is correctly installed
in the printer. See Changing the toner
cartridge for instructions.
●
There is a media jam. See Clearing
printer media jams for instructions.
●
The left side panel is completely closed.
Printer initialization/Cancel
Job/Cleaning Mode
A printer initialization is taking
place. If all lights blink for 1/2 of
a second or longer in a
sequence:
●
the printing is initializing
●
all previously sent print jobs
are being purged
●
a cleaning page is being
printed
No action is necessary.
Fatal error
All lights are on.
●
Turn the printer off and then back on.
●
Unplug the printer for 5 minutes, and
then plug it back in.
●
If the printer still has an error, contact
HP Support. See Service and support.
Accessory error
All lights are blinking.
●
Remove the DIMMs and replace if
necessary. See Memory (DIMM) for
instructions.
●
Contact HP Support. See Service and
support.
Control panel light message (continued)
Light status Condition of the printer Action