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156 Chapter 10 Troubleshooting the copier/scanner
EN
Clearing copier/scanner jams
Occasionally, media becomes jammed during a scan or copy job.
Some of the causes include the following:
● The input trays are loaded improperly. See Loading originals
in the copier/scanner for instructions.
● The original is too small or too large to feed correctly through
the copier/scanner. See Supported media sizes and types
for
more information.
● The original exceeds the maximum page length. See
Supported media sizes and types
for more information.
● The media does not meet Hewlett-Packard specifications.
See Printer media specifications
for more information.
An error message appears on your computer screen when a jam
occurs.
Note When you add new originals, always remove the originals from the input
tray and straighten the stack of new originals.