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180 Chapter 11 Troubleshooting the print server
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Error messages
Error Code and Message Description
02 LAN ERROR –
INTERNAL LOOPBACK
During a self-test, the print server detected an internal
loopback test error. The print server might be faulty. If the error
persists, replace the print server.
03 LAN ERROR –
EXTERNAL LOOPBACK
The print server is incorrectly connected to your network or it
is defective. Make sure that your print server is correctly
attached to your network. In addition, check the cabling and
connectors.
07 LAN ERROR –
CONTROLLER CHIP
Check the network connections. If the connections are intact,
run the power-on self-test: turn the printer off and back on. If
the error persists, replace the print server.
08 LAN ERROR – INFINITE
DEFERRAL
There is a network congestion problem.
Note
If the print server is not connected to the network, this error
cannot occur.
09 LAN ERROR – BABBLE Check the network connections. If the connections are intact,
run the power-on self-test: turn the printer off and back on. If
the error persists, replace the print server.
0A LAN ERROR – NO SQE Check the network connections. If the connections are intact,
run the power-on self-test: turn the printer off and back on. If
the error persists, replace the print server.
0C LAN ERROR –
RECEIVER OFF
There might be a problem with your network cabling or the
print server. Check the cabling and connectors on your
Ethernet network. If you cannot find a problem with your
network cabling, run the power-on self-test: remove and
re-attach the power module connector on the print server. If
the error persists, there is a problem with the print server.