Filter
Top Products
152 Chapter 10 Troubleshooting the copier/scanner
EN
Unwanted lines
● Make sure that the priority input tray is in place.
● Ink, glue, correction fluid, or an unwanted substance might
be on the scanner sensor. Try cleaning the copier/scanner.
See Cleaning the copier/scanner
for instructions.
● The photosensitive drum inside the toner cartridge has
probably been scratched. Install a new HP toner cartridge.
See Changing the toner cartridge
for instructions.
Black dots or streaks
● Ink, glue, correction fluid, or an unwanted substance might
be on the scanner sensor. Try cleaning the copier/scanner.
See Cleaning the copier/scanner
for instructions.
Unclear text
● Try adjusting the settings.
• HP LaserJet Copier: see Using HP LaserJet Copier for
more information.
• Quick Copy settings: see Using the Quick Copy feature
for
more information.
• Make sure that you have the correct resolution and color
settings. See Scanner resolution and color
for more
information.
● You might need to change the properties settings for the
associated function in HP LaserJet Director or HP Document
Manager. See Accessing the online help
.
Reduced size
● The HP software settings might be set to reduce the scanned
image.
• See HP LaserJet Director Toolbox (Windows 9x, 2000,
Millennium, and NT 4.0) for more information about
changing the settings in HP LaserJet Director and
HP LaserJet Document Manager.
• See Using the Quick Copy feature
for more information
about changing the settings for Quick Copies.
• See Using HP LaserJet Copier
for more information about
changing the settings for HP LaserJet Copier.