Filter
Top Products
Warranty
This warranty gives you specific legal rights. You may also have other rights, which
may vary from area to area.
Hewlett-Packard warrants the 5L LaserJet printer against defects in materials and
workmanship for a period of one year from the date of purchase by the end user and
is not transferable.
During the warranty period, Hewlett-Packard will, at its option, either repair or
replace hardware products that prove to be defective.
Should Hewlett-Packard be unable to repair or replace the product within a
reasonable amount of time, a refund of the purchase price may be made upon return
of the product. To have your printer serviced by Hewlett-Packard, you must make
arrangements to have it serviced in the country of purchase.
Warranty Exclusions
The warranty on your HP LaserJet printer shall not apply to defects or damage
resulting from:
•• Improper or inadequate maintenance by customer.
•• Customer-supplied software or interfacing.
•• Unauthorized modification or misuse.
•• Operation outside of the environmental specifications for the product.
•• Operation of nonsupported printing media.
•• Duty cycle abuse (see later explanation).
•• Operating the printer from a mechanical switchbox without a designated surge
protector.
•• Improper site preparation and maintenance.
•• Use of non-HP toner cartridges (see explanation) or DRAM (JEDIA) memory
cards.
The use of non-Hewlett-Packard toner cartridges does not affect either the warranty
or any maintenance contract purchased from Hewlett-Packard. However, if an HP
LaserJet printer failure or printer damage is found to be directly attributable to the
use of any non-HP product, the repair will not be covered under the warranty or HP
maintenance contract. Hewlett-Packard cannot recommend use of non-HP toner
cartridges, either new or remanufactured, because they are not HP products and
Hewlett-Packard cannot influence or control their quality.
Operation of the printer beyond the limit of its duty cycle (printing more than the
equivalent of 4,000 single-sided pages per month) shall be deemed printer abuse
and all repairs thereafter will be billed on a time and materials basis.
Product Information 1-13