Filter
Top Products
HP Image Zone Help from the Help menu, and then choose 6200 series
Troubleshooting in the Help Viewer.
If you have Internet access, you can get help from the HP website at www.hp.com/
support. The website also provides answers to frequently asked questions.
Paper troubleshooting
To help avoid paper jams, only use paper types that are recommended for your HP all-
in-one. For a list of recommended papers, see the onscreen HP Image Zone Help, or
go to www.hp.com/support.
Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input
tray. For more information, see Avoid paper jams.
If paper does become jammed in your device, follow these instructions to clear the
paper jam.
Paper has jammed the HP all-in-one
Solution
1 Press in the tab on the left side of the rear clean-out door to release the door.
Remove the door by pulling it away from the HP all-in-one.
Caution Trying to clear a paper jam from the front of the HP all-in-
one can damage the print mechanism. Always access and clear
paper jams through the rear clean-out door.
2 Gently pull the paper out of the rollers.
Warning If the paper tears when you are removing it from the
rollers, check the rollers and wheels for torn pieces of paper that
might be remaining inside the device. If you do not remove all the
pieces of paper from the HP all-in-one, more paper jams are likely to
occur.
3 Replace the rear clean-out door. Gently push the door forward until it snaps
into place.
4 Press OK to continue the current job.
Paper has jammed the automatic document feeder
Chapter 15
142 HP Officejet 6200 series all-in-one