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If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation
is not covered under the warranty.
11 Place the return shipping label on the outside of the box.
12 Include the following items in the box:
– A complete description of symptoms for service personnel (samples of print quality
problems are helpful).
– A copy of the sales slip or other proof of purchase to establish the warranty coverage
period.
– Your name, address, and a phone number where you can be reached during the day.
Chapter 16
154 HP Officejet 6200 series all-in-one