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Control panel message Description Recommended action
41.3 UNEXPECTED
SIZE IN TRAY X
For help press
Media is loaded that is longer or shorter
in the feed direction than the size
configured for the tray.
1. If the incorrect size was selected,
cancel the job or press
to access
help.
2. Press
and to step through the
instructions.
41.3 UNEXPECTED
SIZE IN TRAY X
For help press
alternates with
LOAD TRAY X
<TYPE> <SIZE>
To use another
tray press
Media is loaded that is longer or shorter
in the feed direction than the size
configured for the tray.
1. If the incorrect size was selected,
cancel the job or press
to access
help.
OR
2. Press
to select another tray.
3. Press
and to step through the
instructions.
41.5 UNEXPECTED
TYPE IN TRAY X
For help press
The printer senses a different media
type in the media path than configured in
the tray.
1. If the incorrect size was selected,
cancel the job or press
to access
help.
2. Press
and to step through the
instructions.
41.5 UNEXPECTED
TYPE IN TRAY X
For help press
alternates with
LOAD TRAY X
<TYPE> <SIZE>
To use another
tray press
The printer senses a different media
type in the media path than configured in
the tray.
1. If the incorrect size was selected,
cancel the job or press
to access
help.
OR
2. Press
to select another tray.
3. Press
and to step through the
instructions.
41.X
PRINTER ERROR
For help press
alternates with
41.X
PRINTER ERROR
To continue press
A printer error has occurred. 1.
Press
to continue or press for
more information.
2. If the message persists, turn the
printer off and then back on.
3. If the message still persists, contact
HP Support at http://www.hp.com/
support/clj5550.
49.XXXX
PRINTER ERROR
To continue
turn off then on
A critical firmware error has occurred. 1. Turn the printer off and then back on.
2. If the message persists, contact
HP Support at http://www.hp.com/
support/clj5550.
Control panel messages (continued)
158 Chapter 8 Problemsolving ENWW