HP (Hewlett-Packard) L7500 Printer User Manual


 
10 Maintain and troubleshoot
This section contains the following topics:
Supported ink cartridges
Replace the ink cartridges
Maintain the printheads
Store printing supplies
Clean the device
Troubleshooting tips and resources
Solve printing problems
Poor print quality and unexpected printouts
Solve paper-feed problems
Solve copy problems
Solve scan problems
Solve fax problems
Solve photo (memory card) problems
Solve device management problems
Troubleshoot installation issues
Clear jams
Supported ink cartridges
The availability of ink cartridges varies by country/region. The ink cartridges might
come in different sizes. To obtain a list of supported ink cartridges for your device,
print the self-test diagnostic page and read the information in the ink cartridge status
section. [For more information, see
Understand the self-test diagnostic page .]
You can find the ink cartridge number in the following places:
On the self-test diagnostic page (see
Understand the self-test diagnostic page).
On the label of the ink cartridge you are replacing.
Windows: From the Toolbox, if you have bidirectional communication, click the
Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then
click Cartridge Details.
Mac OS: From the HP Printer Utility, click Supply Info from the Information and
Support panel, and then click Retail Supplies Information.
NOTE: Ink from the cartridges is used in the printing process in a number of
different ways, including in the initialization process, which prepares the device and
cartridges for printing, and in printhead servicing, which keeps print nozzles clear
and ink flowing smoothly. In addition, some residual ink is left in the cartridge after
it is used. For more information see
www.hp.com/go/inkusage.
Maintain and troubleshoot 143