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Add hardware addresses to a wireless access point (WAP)
MAC filtering is a security feature in which a wireless access point (WAP) is configured
with a list of MAC addresses (also called “hardware addresses”) of devices that are
allowed to gain access to the network through the WAP. If the WAP does not have the
hardware address of a device attempting to access the network, the WAP denies the
device access to the network. If the WAP filters MAC addresses, then the device’s
MAC address must be added to the WAP’s list of accepted MAC addresses.
• Print the network configuration page. For more information, see
Understand the
network configuration page.
• Open the WAP’s configuration utility, and add the device’s hardware address to
the list of accepted MAC addresses.
Reset network configuration settings
If the device is still unable to communicate with the network, reset the device’s network
settings.
• Press Setup. Press an arrow button to move to Network, and then press OK.
• Press an arrow button to move to Restore Network Defaults, and then press OK.
• Print the network configuration page and verify that the network settings have
been reset. For more information, see
Understand the network configuration page.
By default, the network name (SSID) is “hpsetup” and the communication mode is
“ad hoc.”
Clear jams
Occasionally, media becomes jammed during a job. Try the following remedies before
you attempt to clear the jam.
• Make sure that you are printing with media that meets specifications. For more
information, see
Select print media.
• Make sure that you are printing with media that is not wrinkled, folded, or damaged.
• Make sure that the device is clean. For more information, see
Clean the device.
• Make sure that the input trays are loaded correctly and are not too full. For more
information, see
Load media.
Chapter 10
192 Maintain and troubleshoot