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Network Printer Setup Utility (Mac OS)
This tool allows you to configure network settings for the device. You can configure
wireless settings such as network location name and wireless mode, and wired
settings such as TCP/IP address, router, and subnet mask.
To open the Network Printer Setup Utility
1. From the Finder, select Computer from the Go menu.
2. Select Library, and then select Printers.
3. Select hp, select Utilities, and then select Network Printer Setup Utility.
4. Follow the onscreen instructions to configure network settings for the device.
HP Web Jetadmin software
The HP Web Jetadmin software is a Web-based management solution for remotely
installing, configuring (both individually or in batch mode), monitoring status (including
levels for supplies), conducting remote diagnostics, and troubleshooting a wide variety
of HP and non-HP network peripherals.
After the software is installed, you can gain access to it from anywhere within your
intranet by using a standard Web browser. To get more information or to download the
software, go to
www.hp.com/go/webjetadmin.
HP Instant Support
HP Instant Support is a suite of Web-based troubleshooting tools. It helps you quickly
identify, diagnose, and resolve printing problems.
HP Instant Support provides the following information about your device:
• Easy access to troubleshooting tips: Provides tips that are customized for your
device.
• Resolution of specific device errors: Provides immediate access to information
that can help you resolve error messages specific to your device. To see a
description of the problem, as well as recommendations for solving or preventing
the problem, click the link within the message.
• Notification of print driver updates: Alerts you when there is an update for the
printer driver. A message appears on the HP Instant Support homepage; click the
link within the message to go directly to the download section of the HP Web site.
• Obtaining support services: Provides a list of the support services that are
available for your device.
• Managing ink and media usage (myPrintMileage): Helps you manage and
forecast device supplies usage.
• Self diagnostic testing for your device: Runs a diagnostic test of your device.
Select Printer on the Self Help menu on the Instant Support page to start
diagnosing the devices. HP Instant Support checks the computer, and a list of
configured devices appears. When you select the device that you want to
diagnose, HP Instant Support can help you with tasks.
Chapter 9
94 Configure and manage