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258 Chapter 9 – Image quality EN
• The toner cartridge is worn out.
• If the toner smears appear on the leading edge of the media, the
media guides are dirty.
• The media is too smooth.
• The toner cartridge needs to be replaced.
• The printer needs to be cleaned.
• The fuser temperature is too low.*
*This feature does not apply to all products.
• The toner cartridge is dirty, defective, or not seated properly.
• The priority input tray is not in place.
• The fuser entrance guide is dirty.
• The fuser assembly is dirty or defective.
• The fuser is scratched.
• The fuser film is worn.
– Set the fuser to a lower temperature mode.*
– Replace the fuser.
• Use the repetitive defect ruler to determine the defective
component.
• The printer needs to be cleaned.
*This feature does not apply to all products.
1200, 3100, 3150, and 3200 series only
• There is ink, glue, white-out, or some other substance on the
contact image sensor.
• Slick media caused trouble during scanning.
• The product needs to be recalibrated.
Tire tracks
Toner smear
Vertical black lines