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EN Numerical messages 83
1
4100 series only
1 Press CANCEL JOB to clear the print job from the printer memory.
2 Turn the printer off, and then turn the printer on.
3 Try printing a job from a different software program. If the job prints,
go back to the first program and try printing a different file. (If the
message only appears with a certain software program or print job,
contact the software vendor for assistance.)
4 If the message persists with different software programs and print
jobs, disconnect all cables to the printer that connect it to the
network or printer. Do the following in the order listed:
• Turn the printer off.
• Remove all memory DIMMs or third-party DIMMs from the printer.
(Do not remove the firmware DIMM in the lowest DIMM slot.)
• Remove all EIO devices from the printer.
• Turn the printer on.
5 If the error no longer exists, install each DIMM and EIO device one
at a time, making sure to turn the printer off and back on as you
install each device.
6 Replace a DIMM or EIO device if you determine that it causes the
error.
7 Remember to reconnect all cables that connect the printer to the
network or computer.
8 If the error persists, replace the firmware DIMM.
9 Replace the formatter.
79 Service [####]