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3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
Uninstall and reinstall software
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software”
on page 141.
Page does not print
These are possible solutions. Try one or more of the following:
Check messages
If an error message is displayed, see “Error messages on the computer screen” on page 197.
Check power
If the light is not on, see “Power button is not lit” on page 138.
Reload paper
Remove and then load paper.
Check ink
Check the ink levels, and install new print cartridges if necessary.
Check cartridges
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
1
2
3 Reinsert the cartridges.
Check printer default and pause settings
1 Click:
• In Windows Vista: Control Panel Printers (under Hardware and Sound).
• In Windows XP: Start Printers and Faxes.
• In Windows 2000: Start Settings Printers.
2 Double-click the printer queue device.
139