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DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration
555-233-124
Issue 1
April 2000
Troubleshooting
6-7Troubleshooting ATM-CES
6
■ Has the ATM switch been booted using either a reset button or by turning
the power off then on again?
■ Did the ATM switch go through a normal power up sequence, including
testing all of the LEDs?
■ Are any ATM switch FAULT LEDs lit?
■ Are the remaining ATM switch LEDs in a normal state?
■ Can you log into the ATM switch console using the diagnostic account
from the local console terminal or through telnet? If so, check the system
status
a. If the customer is providing an Ethernet connection to the ATM
switch, does the
Ethernet IP address
field have the
customer-provided Internet address?
NOTE:
You might not be able to administer the ATM switch through a
telnet connection over the Ethernet, but if you are able to,
make sure the Ethernet address is correct.
b. If the customer is providing an Ethernet connection to the ATM
switch, does the
Ethernet IP mask
field have the
customer-provided mask (typically something like
255.255.255.0
, although other values are valid)?
c. If the customer is providing an Ethernet connection to the ATM
switch, does the
IP default router
field have the
customer-provided Internet address?
d. If the customer is providing an Ethernet connection to the ATM
switch and intends to upload to or download from a TFTP server,
does the
TFTP server
field have the customer-provided Internet
address?
e. Does the
ATM address
field have the correct network prefix (the
first 13 bytes)?
f. On th ATM switch, is the PVC administered correctly?