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Modem Problems
Troubleshooting
141
If you are unable to transfer files with the infrared port, check the following:
•
Make sure the setting of
Serial port B
is set to the
Windows\System\Properties\Network\IrDA
driver.
•
The sending and receiving devices need to be on the same level vertically.
Place the infrared ports on the sending and receiving devices so they face
each other, with no more than a 30 degree angle between the two infrared
ports.
•
To use Infrared port, you have to set
Infrared Port
in BIOS setup to
Enabled
, and the “Use Infrared port field in Control Panel” from
Infrared
to
Enabled
.
Even if all the setting is done, the Infrared driver may not support 4Mbps or the file
does not transferred in ACPI Windows 98. This is the Windows 98’s known
problem. Use the Direct Cable Connection or hyper terminal for faster speed in
transferring the file, see Windows help to get information on its setting
method.You may hear the audio noise while using the infrared port, set
Use
Infrared port
field in
Control Panel, Infrared
to
Disabled
to prevent noise.
Modem Problems
My modem doesn't connect to services or disconnects during
communication.
If your modem has difficulty connecting to on-line services and sustaining
communications, check the quality of the phone line first. Interference from certain
devices or poor line power conditions may degrade the quality of your connection.
Under these conditions gradually reduce the communication speed of your
modem until a reliable connection is achieved.
Check with your on-line service provider. Service may be halted.
When using a PBX phone system I cannot dial on my modem.
If you use a PBX phone system you may need to press a number e.g. '9' to
connect to an external line, you should enter the following command before trying
the connection and check modem initialization.
ATX3&W
And add 9, as the external line prefix (in our example) of the phone number when
using the dial command "
ATDT9, 123-4567
".
Screen displays random or garbage characters during communications.