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12.8 MAINTENANCE & PROBLEM SOLVING
Troubleshooting
Document jams
Case 1:
If a document jam in the ADF, the following message will be displayed.
Open&Close ScanCover
Reset Document
Also, if a document jam occurs during the quick memory transmission or the real time
transmission, the following check message will be printed to tell you which page is
jammed.
Case 2:
If a document jams while scanning it into the memory for sorting copy or normal
memory transmission, the machine will show:
Document Jam
ContStor Enter/Cancl
1
If you want to continue the operation, press ENTER and proceed to step 2.
To abort the operation, press
CANCEL.
NOTE: If you wait more than 3 minutes without pressing any key, the machine will abort
the operation automatically
2
The machine will show which page (i.e., which page number) is jammed. Clear the
document jam and reset document in the ADF from the jammed page forward, then
press
START.
p 2. Reset Document
Press Start key
NOTE: • If you wait more than 3 minutes without pressing any key, the machine will begin
to send or copy the document(s) it has.
• If you wish to cancel this operation, press
STOP. The machine will delete all pages
from memory and then return to the standby mode.