Filter
Top Products
12.22 MAINTENANCE & PROBLEM SOLVING
Print quality problems
Pages are blank
• The document is loaded incorrectly.
Set the document face up on the ADF or face down on the document glass*.
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.
Pages are black
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists,
contact Muratec dealer.
Printouts are too light
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
• Too light contrast is selected in the scanning setting.
Select a darker contrast setting.
• The toner cartridge may be out of toner, or the toner may be very low.
Remove the toner cartridge and shake it a few times to redistribute the toner
inside. If the problem persists, replace the toner cartridge.
• The paper is damp.
Replace the paper.
Printouts are too dark
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
• A scanning contrast setting that is too dark is selected.
Select a lighter contrast setting.
Printouts have a blurred
background
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
• The document glass* or ADF glass is dirty.
Wipe the glass with a dry soft cloth.
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.
Printouts are of uneven
density
B
B
B
B
B
A
A
A
A
A
CDE
CDE
CDE
CDE
CDE
• The toner may be unevenly distributed inside the toner cartridge.
Remove the toner cartridge and shake it a few times to redistribute the toner
inside.
• The drum cartridge may be defective.
Remove the drum cartridge and check it for damage.
If the problem persists, replace the drum cartridge.
Printouts have irregularities
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
• The paper you are using may have absorbed moisture, perhaps due either to high
humidity or water having been spilled on the paper supply. Toner will not adhere
well to wet paper.
Replace the paper with dry paper.
* The document glass is available only for MFX-1330 model.