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CX2032 MFP User’s Guide Troubleshooting
149
Documents received are light or have vertical streaks
on them, and MFP is not out of toner
Gently wipe the lens surface of the MFP's LED array, and then check to
see if the machine is working properly (See “Clean the LED head” on
page 126.). If the MFP still does not work properly, remove the image
drum (See “Image drum replacement” on page 111.), tap the toner
cartridge, and slowly swing it 20 to 30 degrees vertically several times.
Be careful not to let the toner leak from the cartridge. If this does not
work, the image drum unit may need to be replaced. Contact your
supplier to get a replacement.
MFP is set for delayed transmission but it did not send
Check the display to make sure that the MFP is set to the correct time
and date (See “Initial set up” on page 58.).
MFP will not poll a remote machine
Call the person at the remote machine and make sure that they have
loaded documents and that their machine is set to polling transmission
mode.
MFP is connected to a PBX but it is not possible to dial
out
Be certain that the dial prefix is entered before the telephone number
for each number dialled or programmed into the MFP (See “Connecting
to a PBX” on page 62.).
MFP always answers before its possible to use the
external telephone
If an external telephone is connected, change the MFP’s ring response
setting (See “Advanced set up” on page 59.).
Faxes received sometimes look distorted
If the document received is wider or longer than the paper loaded in the
paper tray, the machine automatically reduces the width or length of the
document so that it will fit on the paper. This type of problem could also
be communication related.